Here at Titan Tankless we offer
a 20 day return policy on our units if they do not meet or
exceed our claims here. This warranty does not cover the cost of
shipping. These units historically outlast your
standard tank model and are extremely reliable giving you years
of hot endless water. Many units that were sold over two decades
ago are still operating reliably.
Niagara Industries will
replace or repair, at its discretion, and free of charge during
a period of one (1) year from the original purchase date, any
TITAN INSTANT TANKLESS WATER HEATER which proves defective under
normal installation, use and service. In addition, following
termination of the initial one (1) year warranty period, and for
as long as 10 years, the Manufacturer will replace or repair, at
its discretion, any casing proven to be defective under normal
installation, use and service. In both cases, the original TITAN
INSTANT TANKLESS WATER HEATER must be accompanied by a copy of
the purchaser's receipt, with transportation, shipping charges
and when applicable, repair or replacement price prepaid to the
authorized agent.
Any damage to the TITAN INSTANT TANKLESS WATER HEATER, as a
result of misuse, abuse, neglect, accident, improper
installation, non-authorized repair or alteration or any use in
violation of instructions furnished by the Manufacturer, will
void this warranty.