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Frequently Asked Questions
Please contact us if you have any other questions or would like a brochure.

   

What are the electrical requirements? breakers and wire specs?

The Titan SCR2 N-120, which is the most popular and largest selling unit draws a maximum of 54 amps. Meaning, it will consume a maximum of 54 amps at peak power output, only as necessary. This unit would perform optimumally with  the use of a 60 amp breaker, and a #6 AWG wire gauge. The more powreful SCR-5 line will require a simple two breaker set up. Please check our specs page for further information on the various models.

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Is the Titan difficult to install?

Due to its electrical nature, it is recommended you hire a professional to install your Titan heater. The Titan comes with an installation guide. The installation is generally straight-forward and can be completed without incident by the installer. The guide has information that will be necessary during installation.
 

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Where can the unit be installed? Outside? Does it require venting?

The Titan can be installed almost anywhere indoors and requires NO VENTING. Generally the units are be installed right where your old tank heater used to be. A minimum of 12" clearance must exist from the top of the unit to the ceiling, and from bottom of unit to the floor.  Think of the space you will save!

It is not recommended to be installed outdoors unless the units is housed in some form of protective cover. As with all electric appliances, your Titan tankless water heater is designed to operate indoors, and must be protected from rain and weather elements.

 

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Can the Titan be used with plastic or PVC pipe?

Yes, the Titan can be used with, PVC, PVX or any similar tubing material and perform well.

The only requirement is that you use approximately 36 inches of copper tubing at the inlet and outlet to act as a buffer between the tankless heater and your plastic tubing.

 

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Can the Titan be used if I have hard/mineral or well water?

Yes, the Titan units are extremely resistant to hard/mineral water. The unit is designed with incoloy heating elements are housed inside rugged copper/brass chambers. The use of incoloy elements makes our tankless water heaters durable and resistant to mineral deposits and hardwater  build up. Incoloy is an industrial-grade nickel-chromium heat-resistant alloy. This alloy provides an exceptional level of high-temperature corrosion resistance in oxidation, sulfidation, carburization and nitridation environments. In addition to thermal stability characteristics required to prevent thermal distortion and embrittlement, it exhibits excellent stress-rupture strengths. These characteristics, along with a high resistance to carburization and cyclic oxidation, make this alloy the material of choice for many severe applications. 

The Titan works with well-water systems. Pressure variations under 20 PSI are generally tolerated by the units. The pump pressure gauge should not vary more than 20 PSI or it could impair the Titans performance.  The Titan is designed to operate in the range of 5-120 PSI.

The Titans are designed to operate within a range of 5-150 PSI. It is recommended that your pump be set to run at 60- 80 PSI.

If you don't already have one, a back flow preventer is considered a must.

 

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What if I live in a colder climate or my incoming water is cold?

We have sold the Titan in Alaska and received great praise! Generally if you live in the Northern part of the USA Or Canada a two unit parallel installation is recommended but not a necessity. You have to review the specs on the unit and compare it to your average incoming water table.

See our COLDER CLIMATE section for details. 

It should be noted that competitors sell large single box units designed for colder climates. Keep in mind that this is simply the equivalent of putting two Titan units inside one large box with two electrical breaker connections required. The advantage of having the Titan in parallel is that one unit can be turned off during summer months or if one malfunctions (rare) you still have one unit providing endless hot water.

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